“Everyone talks about building a relationship with your customer. I think you build one with your employees first. ”
- Angela Ahrendts
Strong relationships increase employee satisfaction, managers are less stressed, and employees manage conflicts better.
1. Small talk is overrated. Create a listening culture instead. Solicit feedback and ensure
voices are heard.
2. Find out what you don’t know about your teammates:
• What motivates them?
• Why did they join your organization?
• What do they hope to accomplish in the future?
3. Organize social events.