Clear Expectations

“Clear is kind. Unclear is unkind.”

- Dr. Brene Brown

The Why

Clear expectations increase happiness, performance and accountability.

The Tips

1. Involve employee’s when setting expectations. “Too many managers leave out a crucial first step while setting expectations: finding out if their direct reports agree with and buy into the proposed expectations.“ - Linda Finkle

2. Ensure expectations are attainable. “Expectations and performance are linked in a bell-shaped curve: High expectations can lead to improvement—until the expectations become unrealistically high.” – Cary L Cooper

The Resources

https://hbswk.hbs.edu/archive/four-practices-for-great-performance

https://www.forbes.com/sites/victorlipman/2016/01/21/the-best-managers-alwaysset-

clear-expectations/#4369d75b355f