“Trust is a function of two things: character and competence. Character includes your integrity, your motive and your intent with people. Competence includes your capabilities, your skills, and your track record. Both are vital. ”
- Stephen Covey
When you’re competent as a manager and leader, your team is more willing to be influenced
1. Know the technical aspect of managing others. How to plan, evaluate performance, and delegate.
2. Don’t try to fake knowledge. People will see right through you. Admit ignorance and ask questions.
3. Be honest with yourself about what you know and don’t know. Don’t try to be the expert.