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Deep Listening

Culture Boosting 100 in 100: Day 38

· Culture Boosting 100,Trust

“I remind myself every morning: Nothing I say this day will teach me anything. So if I’m going to learn, I must do it by listening.”

- Larry King

The Why

Listening demonstrates that you care, which is foundational for trustbuilding.

The Tips

1. Keep the focus of the conversation in speaker’s direction.

2. Be non-judgmental

3. Be fully present. Turn off all distractions.

4. Understand their point of view without butting in.

5. Be willing to learn.

The Resources

“Deep Listening: Impact Beyond Words” by Oscar Trimboli

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