·
“Great leaders are great listeners, who know their best asset is the people they work with.”
- Richard Branson
The Why
When we listen to employee voices and take their views into account, organizations can reduce costs, grow profitability, and catch issues before they become crises.
The Tips
1. Execute a real-time employee engagement survey.
2. Make 1 on 1 meetings your highest priority.
3. Have a “front line forum” where executives listen to the concerns and issues facing front line workers.
4. Create an idea board, where suggestions are vetted by colleagues and an energizer team.