“Get to know your team members as people. When you take the time and make the effort to reveal your humanity, and to get to know others as more than a worker, you build trust.”
- Steve Coleman
Managers and leaders who are committed to understanding their team recognize individual differences in needs and develop potential achieve higher levels of performance.
1. Know each of your direct report's strengths.
2. Know the triggers that activate those strengths.
3. Know their learning style.