“The purpose of information is not knowledge. It is being able to take the right action. ”
Peter F. Drucker
The Why
Sharing information results in better decision making and promotes trust within teams.
The Tips
1. Share financial results. It makes everyone a stakeholder which results in a collective effort to be helpful.
2. Provide company updates. Updates eliminate speculation, rumors and unease.
3. Broadcast the details of coupons and discounts. It lacks professionalism for a customer to be aware of a promotion that your team is caught off guard by.
4. Launch new releases internally first. Your team should be the first to experience the latest and the greatest offerings.
Almost done…
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