“Management isn’t about walking around and seeing if people are in their offices,” he told me. It’s about creating conditions for people to do their best work.”
- Daniel H. Pink
Action taking that results from Managers walking around positively impacts results.
• MBWA works when Managers solve problems that are ”easy” to solve and when they take
responsibility to ensure the identified problems are solved:
• Managing across a highly digital organization requires getting up away from the dashboards and
reports, and listen to what is going on across workplaces and departments.
Great questions to ask when MBWA:
• What makes your job harder than it should be?
• What’s working and what isn’t?