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“It’s not the load that breaks your down, it’s the way you carry it.”
- Lou Holtz
The Why
When employees can bring their whole self to work, they are more productive, engaged, and report higher job satisfaction.
The Tips
1. Notice body language. Be aware of:
- Eye contact
- Facial expressions
- Body positions
2. If someone appears stressed, as a manager you don’t have to be a therapist, rather:
- Be a good listener
- Show that you understand
- Avoid judging
- Only offer advice if asked