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Reciprocity

Culture Boosting 100 in 100: Day 30

· Culture Boosting 100,Trust

“Life is an echo. What you send out comes back."

- Zig Ziglar

The Why

Reciprocity is a powerful foundation of trust.

The Tips

1. Understand that reciprocity is not a mercenary act or form of manipulation. Reciprocity is a genuine act of caring and a way of showing up in the world.

2. Be generous – Imagine how a personalized note and bottle of wine will make your best clients and employees feel.

3. Be a great listener - Listening is one of the most powerful reciprocated acts.

4. Give without expectation of getting something in return.

The Resources

https://www.americanexpress.com/en-us/business/trends-and-insights/articles/reciprocity/

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