The saying "if at first, you don't succeed, try, try again" immediately popped into my mind after considering your question. Yet, as with all oversimplifications, which leave little room for nuance and complexity, trying again is good, but we suggest adding "with a better, more effective approach." Before jumping into the approach, it's important to note that you're right. 70% of change initiatives fail. The reasons stem from a lack of management support and employee resistance. How do we ensure our clients are part of the 30%? McKinsey published an article that provides a roadmap of the five areas that help make internal change efforts more effective and enduring that we utilize in our platform. For the sake of brevity, we'll focus on three areas.
Just in time feedback
Our platform digitizes the feedback process allowing executive teams, managers, and employees to obtain the information they need and act on it to make the necessary adjustments to meet their goals. One of the ways we accomplish this is with our Survey feature. Although we have a scheduled cadence for our employee engagement surveys, our clients have the ability to send various pulse surveys for any situation ranging from an emergency response (e.g., COVID-19) to employee health and well being. We encourage leaders to use pulse survey's sparingly to avoid survey fatigue.
Cookie-cutter is easy; bespoke is hard work. Understanding that no two organizations are exactly the same, we designed the features within Culture Booster to fit each team's unique needs. Consider our Scorecard feature, which allows teams to develop their unique categorical measurements and KPIs for their specific industry. In turn, executive teams can track financial results while monitoring progress areas in need of growth. Plus, strategic learning can take place, allowing teams to measure their effectiveness related to their goals.
Shared purpose and community
With so many employees working from home, intentionality is needed to maintain and sustain a connection. As Boris Ewenstein writes, "Providing an outlet for colleagues to share and see all the information related to a task, including progress updates and informal commentary, can create an important esprit de corps." We foster direct and instant connections between managers and employees through our Strategy feature. With at a glance simplicity, teams can visualize what initiatives and goals everyone is working on. Teams are then able to offer a helping hand, share expertise, and celebrate wins.
My encouragement is to try again. Our team is willing and able to help ensure you're a part of the successful 30%.