How to reset a lost or forgotten password
To reset your password, you’ll need to be sure the correct domain prefix is in the web address. If you don't know your organization’s domain pre-fix, please get in touch with Support or your Administrator.
- Click the “Forgot Password?” in the “Enter your password” field.
- Enter your work email address or the email address your Administrator selected.
- A confirmation code will be sent to your work email address or the email address your Administrator selected.
- Enter the “Confirmation code” in the “Confirmation code” field.
- Enter your new password.
- Enter your new password again to confirm your password.
- Login with your work email address and new password.